ABOUT

“Firstly, I’d like to thank you for the professional manner in which you & your staff have handled this matter.  You worked with us and made sure that we were kept informed at all stages. You have made the process an ease. I will certainly recommend you for your professionalism and knowledge.”

“Toby Tancred has acted for me on several complex legal matters over the past 5 years.  I always found him to be a caring, honest and genuine man.  He is a very thorough and competent solicitor who achieved great results for me.  I couldn’t be more happy with the substantial settlements I received.

Toby’s empathy and compassion helped me to successfully navigate some very emotional and difficult times caused by the negligence of others.

It is largely because of Toby that I now enjoy a happy and fulfilling life.  I would highly recommend Toby to anyone who is experiencing a legal problem.”

“I’ve reached out to Toby on a number of occasions for legal advice relating to my business.  Each time Toby has been efficient, knowledgeable and has achieved a great outcome.  He is also cost effective which is reassuring.  I would recommend Toby to anyone with a legal issue, big or small.”

“Toby, may I thank you sincerely for all your efforts over the past 5 and a half years. Your care and attention to detail was very much appreciated. You made a very difficult process bearable and for this I thank you.

Yourself and the entire team at Toby Tancred Solicitor, made me feel that I was in the very best of care, always showed empathy and provided myself and my family with genuine professional service and advice. Compassion, responsiveness and availability was delivered without hesitation. This gave me great confidence and reassurance throughout my legal journey.

Although under a tragic circumstance, I am honoured to of had your firm represent me and am very pleased with the outcome.

It was an absolute pleasure to have met you and your staff, and I strongly recommend your services to anyone needing legal advice. Thank you all so very much.”

“Toby was very straight forward and clearly explained the procedure for our matter. He always used words that we understood. He was very prompt and on time and we were never left waiting. Toby made sure the day we were in Court was as stress free as possible. When it was over he made sure we understood what had happened and why. All in all, we could go home and feel quite secure in the knowledge that all was safe.”

“I am sure I speak for most of the population when I say that no one wants to know anything about workers compensation until you get injured in the process of earning a living.  No one means to be injured and we all think that there are processes set up to protect you and look after you until you recover.  Workers compensation law changed in 2012 and employers and employees and even medical professionals are largely unaware of the ramifications of these changes.

It is impossible without employer support and care to navigate this process in the event of a serious injury without the help of an experienced solicitor.  This can even be the case even when an employer supports you if an insurance company denies you help when you need it.

Current law needs changing to undo injustice written into the law itself but Toby Tancred works with a comprehensive understanding of current law, and what is achievable within that to bring the best outcome possible for your individual situation.  I would recommend Toby Tancred in what can be a very stressful and unjust situation to work hard to get you the best result current law allows.”

“On 4 September 2009 I sustained an injury helping a friend (a badly broken right arm). After numerous trips to Orange Base Hospital, something just didn’t feel right for me.  I sought a second & third opinion on the treatment of my injury, to which both doctors agreed my arm wasn’t treated correctly and that I should seek legal advice.  I did a bit of research and Toby Tancred and his team were recommended.  After a phone call and an appointment we agreed I had a case for medical negligence.  Throughout the whole process Toby and his team were outstanding in every way.  Their communication, legal expertise and guidance were so helpful in a difficult time.  I was extremely satisfied with the outcome from this matter.”

“When a career ending workplace injury occurs after 35 years in the construction industry it leaves one in a place of helplessness.  Being Sole Director and only employee of the company at the time, the insurance company took a very different view, at times almost inferring I was engaging in criminal behaviour, despite numerous highly accredited doctor and specialist reports strongly claiming the true nature of my injury.

After engaging Toby and his team my fight continued through numerous hearings with a positive outcome to date.  I found Toby to be highly knowledgeable, compassionate and very clear in stating what my rights were.  Through this process Toby and his team were very responsive and clear on the timeframes and outcomes to be expected in this ridiculously complex area of law.  I would highly recommend Toby Tancred Solicitor to anyone needing advice on workers compensation matters.”

“Like many others, I have an innate distrust of anyone representing the legal / justice system fraternity.  You never know what to hope for, much less expect.

Happily, Toby has proved himself to be an individual of great compassion, candour, integrity, equity and honesty – a rare but much appreciated skill set / personal agenda in any profession.  His advice is incontrovertible, ensuring your individual litigation process is designed for the best outcome, with time and money prospects clearly understood.  When you need a legal representative on your side, Toby is a Herculean force, standing by his clients, clarifying and focussing on the issues at hand.  There is no waste of time or money. Toby is committed to his clients and the justice system.  He provides real results.

I am delighted with the legal outcome, professionalism and compassion Toby Tancred provides.  I heartily recommend Toby for legal representation in any jurisdiction.”

“A stressful situation arose, in which I required Toby’s services.  From the start he put my mind at ease carefully listening to my story and giving me the reassurance I needed.  After I had my first appointment with Toby I could sleep soundly knowing that he had everything under control.  He made everything simple and easy for me, working hard behind the scenes.  Each step was carefully explained.  If I had any queries Toby and his team were quick to respond.  He also explained any legal terminology so I clearly understood.  I am very happy with the outcome and can not thank Toby and his staff enough.”

“I would say my experience with Toby Tancred Solicitor was a very positive one.  Toby is professional, knowledgeable and thorough.  I believe his legal experience and attention to detail makes him an excellent Solicitor and I would trust him with any legal matter.”

“I have had the pleasure of Toby representing me on 3 separate occasions over the past 2 years.  Toby, you have been friendly, understanding and at the same time honest, intelligent, well informed and forthright in your advice.  You brought your considerable mental acuity and law experience to bear on learning the facts of my cases, devising a legal approach to give me the best chance of the best outcome and clearly advising me of what I needed to do and provide to you.

Toby, you went above and beyond what I expected and the way you carried yourself has given me a lot of confidence.  I was impressed by your professionalism and empathy you provided so that I was aware of the steps and possible outcomes.  Your genuine belief in my character was clear and provided me comfort that I was in the right hands.  I am greatly appreciative and would certainly refer you on to any one that requires assistance with any legal matters.”

“Toby has acted for me since 2014 on a number of matters relating to my workplace injuries.  I have found Toby to be a great Solicitor – he is knowledgeable, thorough and a good communicator.  He always responded to my calls and emails in a timely manner and kept me up to date every step of the way.  I have no doubt that if it wasn’t for Toby I would not have achieved the substantial settlements I received.  I am very happy with Toby’s advice and would recommend him and the team at Toby Tancred Solicitor to anyone in need of someone to help guide them through the minefield of workplace injuries.”

“I am delighted to be able to write of a very positive experience of having Toby Tancred as our Solicitor in the case of my sister’s contested Will. He and his staff are very approachable and worked hard to attain the best results from what I thought rather dismal prospects. Toby understood our case and set out a plan of what must be done… and what the Executors must do in order to present a water tight case.

His legal expertise came through in the way he dealt with us and the different channels through which we had to negotiate. I noted, during a hearing before a Judge, that the Judge had a warm respect for Toby and he actually congratulated Toby for the fairness of the fees he had charged us.

In my mind it was a complex case but Toby directed me in what I had to do at every stage and he orchestrated what needed to be done regarding government requirements in mundane and complex matters. As it was up to me to make decisions about my sister’s estate, Toby guided me in regards to the pros and cons or legal implications of my decisions.

There was a smooth flow throughout the proceedings from beginning to end and we ended up with a very satisfactory outcome within a reasonable time.”

“I just wanted to say thanks for the outstanding service you provided me.  You made this complex and stressful litigation process as stress free as anyone could imagine.  Being an ex-Police Officer I have dealt with many lawyers but I have to say I am most impressed with your professionalism and knowledge.  Being such a professional lawyer I knew you would be busy and I greatly appreciated the time you took to reply to all my emails and phone messages in a timely manner.  From our conversations, it is obvious you are passionate about helping your clients and because of this I will be encouraging everyone I know who needs legal representation to seek your services.  Thanks again for everything Toby.

“We have just finalised our uncle’s estate administration.  Toby Tancred acted as our Solicitor and guided us through the four year saga from start to finish. We are most appreciative that the primary beneficiaries’ estate challenge was handled via a mediated settlement, keeping the matter out of the Supreme Court.  There were many “curve balls” encountered during the protracted administration (none due to Toby’s doing) and during the entirety of this time, Toby kept us well informed of procedures, ramifications and all things “legal”,  with clear, concise advice, which is what we as laypeople desired.  He was always available at short notice to answer our questions & provide sound legal advice, be it in person, via email or through phone hook-ups.  Based on our experiences, we unreservedly recommend Toby Tancred’s legal services to others.”

“Over the past 10 years I have used the services of Toby Tancred.  Toby has assisted me in many legal aspects.  I believe that Toby is very professional and very passionate about his work.  Toby has always provided solid and sound advice and has always reached the results I required.  I honestly feel this is due to his experience, knowledge and understanding of the law.  I would recommend Toby Tancred (and have) to any member of the public as a proficient, empathic and trusted Solicitor.”

“Toby was recommended to us some 10 years ago as an astute Solicitor, a recommendation that was absolutely spot on.  Our needs for his services have been varied but never run of the mill requirements and Toby has always risen to the occasion and fought for our cause.  No matter how big or how small the case, Toby has handled the situation with equal intensity, something we have appreciated enormously.  I am pleased to write this testimonial for Toby and happily recommend his services to anyone looking to be part of  a winning team.”

“Toby is really good at responding and has a sense of urgency which I like, he’s understanding and is helpful, I’m glad I got him on my side!
Wouldn’t go anywhere else and would highly recommend him to anyone.
Thanks Toby and the team”

“Toby is the ultimate professional, he exceeded all my expectations from the start to finish, from communication through to case updates I can not fault Toby and his very competent staff, thankyou Toby, I would have no hesitation recommending your services to anyone.”

“I cannot thank Toby enough for the way he handled my matter. We knew it would be a difficult case but he navigated his way through it in a very professional manner. Toby did an exceptional job always keeping me well informed and communication was always great. Emails and phone calls were always handled in a timely manner.

I always found Toby to be very approachable, honest and genuine. His knowledge in legal matters is outstanding. The result that he achieved was above and beyond what I had hoped for. His hard work is very much appreciated. I would highly recommend Tobys services to anyone needing legal advice. I cannot thank him enough.”

“Toby has acted on my behalf recently. Toby and his team were very proficient and knowledgeable and also professional. He kept us informed at all times. I would recommend Toby to anyone who is in need of his services. Thank you Toby”.

“My husband and I would like to thank you so much for all your help. You are very kind person. We are very appreciative. We wish you have success and happiness in your family”.

“I was thoroughly impressed with all the staff at Toby Tancred Solicitors, always very responsive, precise and helpful. A good old country service with the community always at the forefront, and not to mention great legal advice. There is no negatives in my experiences with all the staff, thoroughly recommend the business”.

“I would recommend Toby Tancred Solicitor for any dispute you have with work cover. In my case there were no surprises things took time but everything went as it well as it could. Toby was easily contactable and communicative, as was his staff.
Toby Tancred knows his stuff and all the people you need to deal with.
Couldn’t be happier”.

“Toby helped my family navigate a compensation claim after the sudden and devastating passing of a family member. He was always honest, kind and extremely supportive. I felt as if I was listened to and the communication of Toby and his staff was wonderful”.

“Toby Tancred is very reliable, gets great results for you, and makes it extremely convenient for you to continue with your work life and personal life while he works hard for you. He is easy to work with, highly efficient and helpful. Thank you for everything you accomplished for us. I highly recommend Toby Tancred”.

“Toby and his team are extremely professional, efficient, empathetic & caring to their clients needs. My experience with Toby was easy and seamless, and the end result was positive. I could not recommend Toby and his team highly enough.”

“I was extremely grateful for Toby’s professionalism and expertise in handling my legal matter and would highly recommend him to anyone that needs legal assistance. His understanding of the matter and positive attitude relieved the stress I was under!”

“When I saw Toby Tancred in his office I was devastated and sad. I explained my injuries and needs for justice and care. What to Do! Toby and his team put in a lot of effort to help my matter go ahead. He helped me face many obstacles with specialists and insurance. But the truth is, finally, this matter is finished. Justice is done. I would like to say thank you to Toby Tancred and the staff for the effort they put into this matter. I strongly recommend to anyone who is looking for justice, don’t hesitate to see Toby”.

“I have been involved with Toby and his team in respect to what I would say have been a number of protracted matters dealing with insurance companies relative to Workers Compensation issues. In my experience I consider that Toby is well across his brief and his advice is rock solid and extremely reliable at all times. Toby and his team are very client conscious and considerate particularly in regard to sensitive matters. I found the service provided by Toby and his team to be excellent and I have no hesitation whatsoever in recommending their services”.

“I had a recent work injury and Toby worked for me on this matter. His staff are fantastic with emails, phone calls and communication made everything easy. If you need a solicitor to work for you see Toby Tancred in Orange”.

“Toby and his staff resolved my matter with sensitivity and professionalism at all times. He responded to communication in a regular and timely manner and I was extremely pleased with the result of my case. I am forever grateful to Toby and his colleagues and would not hesitate to recommend his office to anyone”.

“I suffered a workplace related stress injury in 2021 and over the last two years Toby has rigorously and expertly pursued my claim for compensation. His professionalism, legal knowledge and expertise is of the highest order; but he was always understanding and empathetic to my situation. He dealt with all the paperwork, kept me informed of progress and he settled my claim in a timely and proficient manner. He gained the best outcome for me. I cannot recommend Toby and his excellent staff more highly”.

“I wanted to express my sincere gratitude for your exceptional support and intervention on my behalf with my employer. Your guidance and expertise have been instrumental in achieving a swift and amicable resolution, allowing me to move forward with my personal life without unnecessary struggles or complications.

I appreciate that with short notice you were able to step in and stand up on my behalf, ensuring that the process was as smooth and expedient as possible. Your efforts have enabled me to resign from my employer without the need for a protracted and contentious battle, and given me peace of mind and a sense of closure.  I am deeply grateful.

With the utmost appreciation and respect,”

Toby and his team helped us negotiate a settlement following a motor accident. They were endlessly patient. Toby gave quick and detailed responses to our endless questions, and this helped to remove much of the anxiety around a process of which we had no experience. It was easy to trust his legal expertise and this led to an excellent outcome. We would not hesitate to use his services again.

I am deeply honoured that you have entrusted me with the task of providing a testimonial for the exceptional work you have done on my behalf.

My experience navigating the intricate and protracted saga of my workplace injury case spanned a comprehensive five-year duration, encompassing a multifaceted array of challenges. The origin of my psychological injury can be traced back to workplace bullying, rampant injustice, and an inappropriate wielding of power by various entities and individuals in positions of authority. The ordeal was marked by a persistent struggle for resolution, justice, and fairness, with the added complexity of confronting and addressing the systemic issues ingrained in the organizational structure.

Despite conscientious efforts to seek redress by escalating the matter to higher authorities and relevant parastatals, the unacceptable behaviours of certain individuals in positions of power continued unabated. This disheartening reality prompted a pivotal juncture in my quest for justice. My professional union’s Industrial Relations team directed me towards legal counsel for further assistance. The initial foray into the legal realm proved challenging, with a recommended law firm from the union failing to meet my expectations. In this intricate web of legal complexities, a glimmer of hope emerged when my Union Workers Compensation representative (Velma), suggested Mr. Toby Tancred. Described in glowing terms, Mr. Tancred appeared as a beacon of expertise and commitment. However, this transition came with a financial caveat, requiring my professional Union not to shoulder the legal costs.

In September 2021, I initiated contact with Toby Tancred Solicitors, and the subsequent communication with Mr Toby’s  office was not only straightforward but also imbued with a sense of respect and professionalism. The administrative team’s efficiency, coupled with clear and reassuring follow-up emails, established a solid foundation of trust and confidence in the legal representation that lay ahead.

The initial meeting with Mr. Toby Tancred, conducted via Zoom in September 2021 due to the geographical disparity, proved to be a pivotal encounter. His demeanour exuded kindness, respect, and compassion, all underscored by a high level of professionalism. During our conversation, Mr. Toby communicated at a level that was not only comprehensible but also resonated deeply with the complexities of my situation. Importantly, he clarified his role and responsibilities, assuring me that we had a viable case.

The subsequent email from Mr. Toby Tancred reiterated our agreed-upon plans, underscoring his commitment to serve as my legal representative and advocate. This level of clarity, accompanied by step-by-step instructions regarding authority forms, medical assessments, compensation intricacies, and the potential for work injury damages due to employer negligence, served to dispel any lingering uncertainties. The proactive disclosure of responsibilities on my part, coupled with the reassurance that administrative staff could provide support while stopping short of offering legal advice, laid the groundwork for a collaborative and transparent legal process.

Notably, Mr. Tancred’s legal acumen was brought to the forefront when the workplace wielded the power of a registration board against me, lodging an unjust complaint. In a compelling message to the board, Mr. Tancred ardently advocated for the dismissal of the baseless complaint, showcasing both his expertise and courage in the face of adversity. This bold stance provided a renewed sense of hope and strength to withstand the challenges posed by the workplace and the registration board.

Furthermore, Mr. Tancred’s leadership shone through as he respectfully introduced a member of his team and elucidated her respective roles. The collaborative approach extended beyond his immediate team to include relevant experts such as a Work Health, Safety consultant with extensive experience in human factors, a Barrister for mediation, and a Union representative to attend mediation as my support person. This collaborative and supportive atmosphere, coupled with clear explanations of every step and change in the legal process, proved instrumental in maintaining my mental and emotional well-being throughout the intricate proceedings.

As the legal journey unfolded, Mr. Tancred’s approachability and expertise continued to deepen my trust and respect for him and his team. This was particularly evident in his adept management of medical assessment appointments, including challenging questionable requests and ensuring that I did not attend certain assessments when deemed unreasonable. His fearless and committed approach to handling medical assessment appointment requests from the insurer’s legal representative further solidified his standing as a stalwart advocate.

Additionally, Mr. Tancred demonstrated astuteness in selecting experts to contribute to my case, ensuring that their reports exceeded expectations. Engaging a Barrister to represent me at mediation and inviting a Union member as my support person showcased not only a strategic approach but also a recognition of the importance of collaboration and support in navigating complex legal terrain.

One distinctive aspect of Mr. Tancred’s approach was his openness to my views and opinions, fostering an environment of collaboration rather than unilateral decision-making. An email from Mr. Tancred on October 26, 2023, exemplified this collaborative spirit, urging me to review an expert report for accuracy and providing an opportunity for feedback and clarification.

Throughout the legal proceedings, Mr. Tancred’s responsiveness to my queries and the reassurance conveyed in his messages contributed significantly to my peace of mind. His unwavering commitment to advancing my case to the highest possible level was evident in statements such as the one in an email on November 1, 2023, where he highlighted the potential challenges, the insurer would face if certain reports were not served with the Pre-Filing Defence.

The financial aspect of the legal representation was transparent, with costs and fees clearly outlined and no hidden surprises. The no-win, no-fee basis, as outlined in a Costs Agreement, provided assurance that financial burdens would only materialize in the event of a successful outcome. Mr. Tancred’s proactive approach extended to seeking funding from the Independent Review Office, further exemplifying his commitment to navigating the legal intricacies without imposing unnecessary financial burdens.

The culmination of Mr. Tancred’s efforts materialized on April 11, 2023, with the acceptance of the Medical Assessment Certificate by the legal representative of the respondent. This significant milestone paved the way for a Certificate of Determination, granting me the opportunity to pursue a claim for Work Injury Damages. The subsequent sealing of the Personal Injury Commission Certificate of Determination on May 2, 2023, marked a pivotal achievement in the prolonged legal battle.

On May 3, 2023, Mr. Tancred conveyed the successful resolution of Work Injury Damages proceedings, achieved through mediation on November 29, 2023. His congratulatory message, acknowledging my role in achieving the settlement and expressing gratitude for my instructions, served as a poignant conclusion to a challenging chapter.

In reflection, the comprehensive legal representation provided by Mr. Toby Tancred transcended mere legal proceedings. It became a testament to resilience, collaboration, and unwavering commitment to justice. His adept management of complexities, transparent communication, and strategic engagement of experts not only facilitated a successful legal resolution but also contributed to the restoration of hope and trust in the legal processes. Mr. Tancred’s approachability, coupled with his legal expertise, not only addressed the legal intricacies but also prioritized my well-being, making this legal journey a transformative experience.

My overall satisfaction with Toby Tancred Solicitors is exceptionally high. The combination of effective communication, responsiveness, and legal expertise exceeded my expectations. Mr. Tancred and his team’s dedication to my case, evident in their meticulous attention to detail and proactive approach, instilled my confidence in the legal process. The successful resolution of my workplace injury matter, culminating in a settlement achieved through Mr. Tancred’s strategic advocacy, left me deeply satisfied.

Mr Toby, I am grateful for the exceptional work you accomplished for me. Your professionalism and dedication were truly outstanding, and I am immensely grateful for your contribution to this crucial phase of my life journey. The successful outcomes of your efforts stand as a testament to your expertise, confidence, and fearlessness in tackling challenges. Your responsiveness, excellent communication, and collaborative spirit were instrumental throughout the process. It’s evident that you and your team operate with the utmost professionalism and respect, traits that have earned my highest regard and recommendation. You not only talk the talk but also walk the walk, and for that, I am truly thankful. Based on the exceptional service I received, I wholeheartedly endorse you, Toby Tancred, to anyone seeking representation in insurance or workplace negligence cases. Once again, thank you for a job exceptionally well done. I deeply appreciate you and your team. – Angela

My experience navigating the intricate and protracted saga of my workplace injury case spanned a comprehensive five-year duration, encompassing a multifaceted array of challenges. The origin of my psychological injury can be traced back to workplace bullying, rampant injustice, and an inappropriate wielding of power by various entities and individuals in positions of authority. The ordeal was marked by a persistent struggle for resolution, justice, and fairness, with the added complexity of confronting and addressing the systemic issues ingrained in the organizational structure.

Despite conscientious efforts to seek redress by escalating the matter to higher authorities and relevant parastatals, the unacceptable behaviors of certain individuals in positions of power continued unabated. This disheartening reality prompted a pivotal juncture in my quest for justice. My professional union’s Industrial Relations team directed me towards legal counsel for further assistance. The initial foray into the legal realm proved challenging, with a recommended law firm from the union failing to meet my expectations. In this intricate web of legal complexities, a glimmer of hope emerged when my Union Workers Compensation representative (Velma), suggested Mr Tancred. Described in glowing terms, Mr. Tancred appeared as a beacon of expertise and commitment. However, this transition came with a financial caveat, requiring my professional Union not to shoulder the legal costs.

In September 2021, I initiated contact with Toby Tancred Solicitor, and the subsequent communication with Mr Tancred’s office was not only straightforward but also imbued with a sense of respect and professionalism. The administrative team’s efficiency, coupled with clear and reassuring follow-up emails, established a solid foundation of trust and confidence in the legal representation that lay ahead.

The initial meeting with Mr Tancred, conducted via Zoom in September 2021 due to the geographical disparity, proved to be a pivotal encounter. His demeanor exuded kindness, respect, and compassion, all underscored by a high level of professionalism. During our conversation, Mr Tancred communicated at a level that was not only comprehensible but also resonated deeply with the complexities of my situation. Importantly, he clarified his role and responsibilities, assuring me that we had a viable case.

The subsequent email from Mr Tancred reiterated our agreed-upon plans, underscoring his commitment to serve as my legal representative and advocate. This level of clarity, accompanied by step-by-step instructions regarding authority forms, medical assessments, compensation intricacies, and the potential for work injury damages due to employer negligence, served to dispel any lingering uncertainties. The proactive disclosure of responsibilities on my part, coupled with the reassurance that administrative staff could provide support while stopping short of offering legal advice, laid the groundwork for a collaborative and transparent legal process.

Notably, Mr Tancred’s legal acumen was brought to the forefront when the workplace wielded the power of a registration board against me, lodging an unjust complaint. In a compelling message to the board, Mr Tancred ardently advocated for the dismissal of the baseless complaint, showcasing both his expertise and courage in the face of adversity. This bold stance provided a renewed sense of hope and strength to withstand the challenges posed by the workplace and the registration board.

Furthermore, Mr Tancred’s leadership shone through as he respectfully introduced a member of his team and elucidated her respective roles. The collaborative approach extended beyond his immediate team to include relevant experts such as a Work Health, Safety consultant with extensive experience in human factors, a Barrister for mediation, and a Union representative to attend mediation as my support person. This collaborative and supportive atmosphere, coupled with clear explanations of every step and change in the legal process, proved instrumental in maintaining my mental and emotional well-being throughout the intricate proceedings.

As the legal journey unfolded, Mr Tancred’s approachability and expertise continued to deepen my trust and respect for him and his team. This was particularly evident in his adept management of medical assessment appointments, including challenging questionable requests and ensuring that I did not attend certain assessments when deemed unreasonable. His fearless and committed approach to handling medical assessment appointment requests from the insurer’s legal representative further solidified his standing as a stalwart advocate.

Additionally, Mr Tancred demonstrated astuteness in selecting experts to contribute to my case, ensuring that their reports exceeded expectations. Engaging a Barrister to represent me at mediation and inviting a Union member as my support person showcased not only a strategic approach but also a recognition of the importance of collaboration and support in navigating complex legal terrain.

One distinctive aspect of Mr Tancred’s approach was his openness to my views and opinions, fostering an environment of collaboration rather than unilateral decision-making. An email from Mr Tancred on October 26, 2023, exemplified this collaborative spirit, urging me to review an expert report for accuracy and providing an opportunity for feedback and clarification.

Throughout the legal proceedings, Mr Tancred’s responsiveness to my queries and the reassurance conveyed in his messages contributed significantly to my peace of mind. His unwavering commitment to advancing my case to the highest possible level was evident in statements such as the one in an email on November 1, 2023, where he highlighted the potential challenges, the insurer would face if certain reports were not served with the Pre-Filing Defence.

The financial aspect of the legal representation was transparent, with costs and fees clearly outlined and no hidden surprises. The no-win, no-fee basis, as outlined in a Costs Agreement, provided assurance that financial burdens would only materialize in the event of a successful outcome. Mr. Tancred’s proactive approach extended to seeking funding from the Independent Review Office, further exemplifying his commitment to navigating the legal intricacies without imposing unnecessary financial burdens.

The culmination of Mr Tancred’s efforts materialized on April 11, 2023, with the acceptance of the Medical Assessment Certificate by the legal representative of the respondent. This significant milestone paved the way for a Certificate of Determination, granting me the opportunity to pursue a claim for Work Injury Damages. The subsequent sealing of the Personal Injury Commission Certificate of Determination on May 2, 2023, marked a pivotal achievement in the prolonged legal battle.

On May 3, 2023, Mr Tancred conveyed the successful resolution of Work Injury Damages proceedings, achieved through mediation on November 29, 2023. His congratulatory message, acknowledging my role in achieving the settlement and expressing gratitude for my instructions, served as a poignant conclusion to a challenging chapter.

In reflection, the comprehensive legal representation provided by Mr. Toby Tancred transcended mere legal proceedings. It became a testament to resilience, collaboration, and unwavering commitment to justice. His adept management of complexities, transparent communication, and strategic engagement of experts not only facilitated a successful legal resolution but also contributed to the restoration of hope and trust in the legal processes. Mr Tancred’s approachability, coupled with his legal expertise, not only addressed the legal intricacies but also prioritized my well-being, making this legal journey a transformative experience.

My overall satisfaction with Toby Tancred Solicitors is exceptionally high. The combination of effective communication, responsiveness, and legal expertise exceeded my expectations. Mr Tancred and his team’s dedication to my case, evident in their meticulous attention to detail and proactive approach, instilled my confidence in the legal process. The successful resolution of my workplace injury matter, culminating in a settlement achieved through Mr Tancred’s strategic advocacy, left me deeply satisfied.